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All goods are covered by manufacturers warranty against defective workmanship. Due to the nature of most skins derived from wildlife, there will be imperfections in the skins. We use only genuine skins and do not use any embossed leathers.
If there is a defect in workmanship, you are required to notify us within 24 hours of receiving your purchased item. Once a defect has been determined, we will initiate a product exchange. In this exchange, we will send out a new product of equal value and include a return shipping label for you to send the defective product back to us. There will be NO CASH REFUNDS.
We maybe reached at 704-879-9380 for any questions that you may have. Please feel free to contact us at any time.
SHIPPING
Piedmont Leather ships by USPS Priority Mail. If you would like another shipping method, please notify us and we will arrange it, as long as you understand you must pay the difference in the appropriate shipping charges.
Once an item is purchased, we will ship it within 24 hours of the transaction being processed.
Once again, thank you for your business and we look forward to helping in any way that we can.
Piedmont Leather Company